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Quality Professionals as Change Agents
Being an internal change agent is a thankless task. People's jobs are currently perfectly designed to get the results they're already getting... and will continue to get. And, they're also designed to consume 100% of the people's time working at them-There is no time (or is it priority?) for improvement! Besides, no one ever seems to put "culture change" on their "To do" list.

How can quality professionals and their management teams become more effective in their pursuit of needed organizational change initiatives and develop the needed respect for their role?

This can be given as a seminar/retreat for quality professionals or a management team committed to an organizational quality transformation. This is also effective as a 1 - 1-1/2 hour keynote speech or conference breakout session.

The goals are:

For a quality professional be able to articulate the necessity and skills of changing oneself to become a more effective change agent.
For all participants to learn a simple, practical model for applying Emotional Intelligence to leverage culture change.
To learn how to perform a "cultural audit" to achieve better alignment for attaining key organizational results

Back to Keynote Speeches & Conference Presentations

"Excellent-best and most valuable of the conference."
Participant comments from a seminar at the Association for Quality and Participation’s national conference